Mediation Sandbox -----------"Blessed are the Cheesemakers"

Feel free to add suggestions or stanzas

The problem is all inside your head", she said to me
The answer is easy if you take it logically
I'd like to help you in your struggle to be free
There must be maxims to mediate controversy

She said I’d like to help you to facilitate
And to be clear, my intent is not to evaluate.
Though I'll repeat myself, I have no wish to berate.
I know some maxims to mediate controversy
Maxims to mediate controversy

Just Set the ground rules, Jule
Set out the process plan, Stan
You don't need to be coy, Roy
Just be neutral consistently

A great lecture was provided to the Harvard PON seminar course Monday night, April 14th, 2008, by Chris Kauders and Charles Doran. The audio is in 3 parts at the following links:
Part 1.
Part 2.
Part 3.

This lecture by Dina Beach Lynch was a real treat. Reflecting on her many years of experience working at the Bank of Boston, Fleet and the Berklee College of Music, Dina provided great nuggets of wisdom on:
Training HR staff in mediation techniques
Getting HR to teach employees mediation techniques
The benifits of having an Ombudsman in the workplace
Guidelines for being an Ombudsman
And more...
Hear all about it by clicking here on the audio file link.

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Feel free to add brief summaries of class notes here

Diagnosing Conversation Review
Substance vs Relationship

Pareto Curve- Attempt to increase shared value

Traditional Positional Bargaining-Extreme Position->Concession-->Possible Deal

7 Elements
1) Alternatives 2) Interests 3) Options 4) Legitimacy 5) Communication 6) Relationship 7) Commitment
Success= Better than BATNA, Meets parties Interests, improves the relationship, includes commitment that is clear and realistic

4 P's