Mediation Sandbox -----------"Blessed are the Cheesemakers"

This lecture by Dina Beach Lynch was a real treat. Reflecting on her many years of experience working at the Bank of Boston, Fleet and the Berklee College of Music, Dina provided great nuggets of wisdom on:
Training HR staff in mediation techniques
Getting HR to teach employees mediation techniques
The benifits of having an Ombudsman in the workplace
Guidelines for being an Ombudsman
And more...
Hear all about it by clicking here on the audio file link.

Please take a look at her website at http://www.workwelltogether.com/ and her bio at http://www.adrpracticebuilder.com/public/department13.cfm

David and Emily took the remaining class time to ask us what we have learned and what questions still remain. To listen, click here on the audio file link.